About Me
Proven storyteller.
Pop culture geek.
Digital neurotic.
Diet Dr. Pepper addict.
Michael Ruby is a creative/content director, brand strategist, writer, and “recovering” stage performer dedicated to elevating complex B2B storytelling and brand experiences. He’s positioned and activated brands with award-winning campaigns and content experiences for organizations such as Boeing, ADP, Thermo Fisher Scientific, Merck, Korn Ferry, Chicago Board Options Exchange (CBOE) and Citrix Online, as well as growth-stage companies that have since been acquired by the likes of IBM, HP Enterprise, and UnitedHealth Group.
Michael is currently Chief Creative Officer at Retina, a leading global marketing and technology services company and both ANA’s 2020 B2B Agency of The Year and The Drum’s 2020 B2B Martech Agency of the Year. In his hybrid role, Michael is the company’s head of global creative and content services, as well as a key leader in client strategy, client engagement, and business development for Retina’s Demand and Brand Marketing, Digital Experience, Digital Transformation, and Data Science services.
In 2018, Michael was named to DMN’s 40under40 and tapped by Flexport, the SoftBank-backed, San Francisco-based unicorn, to build its internal creative and content marketing agency. Michael spearheaded Flexport’s brand story development and global rebrand; led and managed global brand advertising, thought leadership, and social media; and broadly supported the business creatively, from multichannel lead gen and corporate comms to employer branding, Flexport.org and FORWARD, its inaugural customer conference. As a result, Flexport was named to Interbrand’s Breakthrough Brands 2020.
Prior to Flexport, Michael was pivotal to the growth of global B2B specialist agency Stein IAS. Rising from temp receptionist in 2003 all the way to Executive Creative Director and then the firm’s first Chief Content and Experience Officer in 2015, Michael founded MADE by Stein IAS, the agency’s creative technology and content studio – introducing VR, long-form video, gamification, mobile, social and experiential storytelling to clients of all kinds. In the process, he helped lead Stein IAS to ANA Business Marketing Agency of the Year honors five consecutive years, as well recognition as an Ad Age A-List Agency to Watch.
Michael first honed his storytelling skills as a musical theater performer and award-winning librettist. His musicals and songs have been performed across the United States, and in England and South America. He workshopped his latest collaboration with composer/lyricist Rob Rokicki (Broadway’s The Lightning Thief) at the University of Southern California in late 2018.
He holds a degree in Film/Communications from Boston University. Most importantly, he’s Ben and Viv’s dad.
Awards & Recognition
Awards
Michael was named to the 2018 DMN 40under40 and has received top honors in global B2B marketing, including Interbrand Breakthrough Brands, Best of Show at the ANA Business Marketing B2 Awards, Best Integrated Campaign at the Global ACE Awards several times, CMI Content Marketing Awards, FCS Portfolio Awards, multiple awards from The Drum, and perhaps his favorite, “Best use of the word ‘boo-yah’ in a b-to-b ad ever,” according to Ad Age.
Judging
Michael has served on juries for the ANA B2 Awards, ANA Global ACE Awards, FCS Portfolio Awards, Boston Ad Club Hatch Awards, American Business Awards (Stevies), Boston Ad Club Hatch Awards, Drum Marketing Awards and B2B Marketing Elevation Awards.
Thought Leadership
Michael has spoken at events and on panels for B2BMX 2020, B2B Ignite USA 2020, ANA B2B Masters of Marketing, Ad Age, AMA Houston, ANA Business Marketing NYC and NORCAL. He’s also emceed the Global ACE Awards twice. He has been cited or had his work featured in The New York TImes, The Wall Street Journal, Ad Age, The Drum and CMO.com, among others.
Scribbles & Tweets
Content Experience is Customer Experience
Today’s customer journey begins and carries on far past the traditional sales process. The experiences we create manifest our customer experience. They enhance it. They differentiate it. Here’s my hot take on the need for useful, participatory and shareable content experiences.
Say Hello to the New Flexport Brand
Logo: new. Colors, fonts, and patterns: new, new, and new. From Flexport’s website to its warehouses, its airplanes to the stickers lovingly adorning the team’s MacBook Airs, see how we refreshed the ways customers, partners, employees and the world at large experience Flexport.
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RT @SteveChaparroCo: PODCAST: In this episode, I chat with @mike_ruby, Chief Creative Officer at Retina Communications, about how to nur… https://t.co/I0LdRC7JSf
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Another week, another big win for the Retina team, taking home a silver Global ACE Award for "Best Digital/Technolo… https://t.co/cY0kXIUSRH
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Big things happening at Retina -- and we're looking for digital talent who think big to join the team, both in web… https://t.co/eKJIAuJOYA
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Whoa! So very proud that Flexport has been named among Interbrand's Breakthrough Brands 2020. Big congratulations t… https://t.co/mvBqBpMu8u